Q: How can I enjoy discounts or promotions?
A: To enjoy discounts, it depends on the quantity of your orders. The more you order, the better the price will be.
Q: Why is your price a bit higher than other Chinese suppliers?
A: To meet the requirement of different customers and areas, our factory manufactures various kinds of quality for each item at a wide range of prices. We can offer the products of different quality levels depending on customers' target price.
Q: Why should you buy from us not from other suppliers?
A: Our factory has more than 15 years of experience in the production and processing of PVC curtains and PVC tablecloths. We have advanced large tablecloth machines for processing and production, which is superior to similar products in the market. Welcome to coorperate with us.
Q: How can you deal with quality issues that customers feedback after receiving the goods?
A: We will follow these steps to solve the quality issues the may occur.
1) Customers take photos of unqualified goods and then our sales staff will send them to Engineering Department to verify.
2) If the issue is confirmed, our sales staff will explain the reason and offer some feasible solution.
3) Finally, we will communicate with our customers to deal with the problem.
Q: Can the logo or company name be printed on the products or package?
A: Sure. customer's logo or company name can be printed on the products by stamping,printing, embossing, coating or sticker.
Q: How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production before it is packed for shipment.
Q: What is your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and credit. You can verify our credibility by visiting our Alibaba Site, where you can find the order history of several importers.
Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container,but the quantity of each model should not be less than MOQ.
Q: Do you inspect the finished products?
A: Yes,each step of production and finished products will be carried out inspection.
Q: Is customized product available?
A: Yes, we can make customized product according to your detailed requirements. Ribbed, Perforated, emboss, logo, color and transparency, etc.
Q: How can I get some samples?And what is the delivery time?
A: New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.For delivery time, 10-20days after confirm the sample order.
Q: Do you have some other products ?
A: All kinds of PVC film/ PVC Sheet/ PVC Plastic Rolls, Clear and Wrap film,Acrylic sheets and so on.
Q: Do you have the products in stock?
A: Yes , We have some model products supply to you.
Q: What's the shipping way?
A: We will provide a good suggestion for delivering the goods according to the size of the order and the delivery address.
For a small order, We will suggest to send it by DHL, UPS or the other cheap express so that you can get the products fast and safely.
For a big order, we can deliver it according to client's requests.
Q: What's your delivery time？
A: Depending on size and quantity. For some popular products we always have stock , smaller quantity we can shipping with in one week,big quantity 15-21days 1*20ft 21days.
A: We are professional PVC strip curtain and soft pvc rolls producer. we produce all products by 100% pure PVC granular,under RoHS and reach regulations.paraffin free.dbp free.dibp free.if needed we can share our test report to you.
Q: What size can you supply?
A: Pvc strip curtain thickness from 0.5mm to 4.0mm width 100mm 200mm300mm 400mm by mould edge.500mm 600mm by scrap edge.
Pvc soft sheet 0.35mm to 10mm thickness 500mm to 1500mm width extrusion.
pvc film 0.07mm to 0.35mm thickness.width 500mm to 2000mm calendar.
Q: Whats your payment terms?
A: TT 30% in advance balance before shipping,or TT 50% in advance balance against copy of B/L.
Q: Can we visit your factory?
A: Sure! we are welcome you to visit us any time.we can show you around our factory.Also you can visit our factory online.On our alibaba home page.
